Thursday, May 15, 2014

Pay Attention to Attention

These days, leaders are bombarded with numerous daily intrusions: urgent email, appointments every fifteen minutes, decisions ranging from hiring to overall vision. Most leaders now travel with technology that connects them to a running stream of messages and data, 24/7.

This stream of distraction draws attention away from what’s immediately at hand; those seemingly urgent rings and alerts may not be crucial. Working to maintain clear focus on a task – despite intrusions – consistently occupies the brain’s circuitry for attention.

“Cognitive effort” is the technical expression for the mental attention demanded to process our information load. In “top-down” attention we actively decide what receives our attention. “Bottom-up” attention means we function mechanically, letting our focus be dictated by whatever grabs it. This bottom-up attention causes us to be ignorant of the preferences and blind spots in our unconscious minds. There is a place for this in life, of course – just not at work.

“Cognitive control” is the technical expression for employing our capacity for top-down attention – an essential aspect of self-awareness. In leaders, cognitive control is paramount to leadership competencies like self-management – the ability to focus on a goal and the discipline to pursue it despite distractions and setbacks. Interestingly, the same neural framework that allows for intense pursuit of goals also manages unruly emotions. Strong cognitive control is therefore present in leaders who remain calm in emergencies, subdue their agitation, and can recover quickly from defeat. Continue here....

-- Daniel Goleman